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Frequently Asked Questions

Here we answer the questions you ask the most...need more? Contact us

Can I live in a static holiday home at Cosgrove Park all year round?

No - Cosgrove Park is a seasonal holiday home park, therefore we do not have any residential caravans or mobile homes.


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How long is the Park open?

Our site licence permits us to open from April 1st until November 1st each year.


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Can I visit during the winter closed period?

Yes - the Park is open from 9.00am until 4.00pm daily throughout the winter period, however water and sewerage services are all switched off during the winter. During this period you may visit to fish or to inspect your caravan, but you can not under any circumstances stay beyond 4.00pm or overnight.


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When can I book a seasonal touring pitch for 2012?

We will be taking deposits for seasonal pitches from Monday 17th October 2011. We ask for a £200 deposit which will secure your chosen pitch. To download an application form please go to our Seasonal Touring page.


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Do you take tents?

We no longer take tents, trailer tents or folding campers. All of our touring pitches are for touring caravans or motorhomes.


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If I have a static holiday home, do I have to pay Council Tax?

No - because the Park is only seasonal it is not classed as residential. You should therefore pay your Council Tax on your permanent UK residence i.e. your usual home.


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Do you accept dogs?

Yes, as long as they are kept on a lead and you clean up after them. Dog Bins are located around the Park and we also have exercise areas where you can let them off the lead for a run.


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Do I need a TV licence?

The following information was obtained from www.tvlicensing.co.uk "If you or any other person uses a TV in your static caravan or mobile home and another is being used in your main home at the same time, you'll need a separate TV Licence. However, if a TV isn't being used in your static caravan or mobile home at the same time as in your home, you don't need a separate TV Licence. In which case you'll just need to complete a declaration form The TV Licence for your main address will, however, automatically cover any TV used in a touring caravan, vehicle or boat, or any televisions operated by their own internal batteries. For more information, or a declaration form, phone 0870 241 6468".


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Do you rent out any caravans or holiday homes?

We do not rent out any holiday homes or caravans and owners on site are not permitted to rent out or sub let their holiday homes.


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When does the swimming pool open?

Our heated outdoor pool is generally from April until the end of September (weather permitting)


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Do you store touring caravans?

We do not have a purely storage area at the Park, but you can site them for the entire season and then we will store them through the winter, however our parent company Whilton Marina Limited offers secure touring caravan storage.


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Do you accept Day Visitors?

No we no longer accept visitors to the Park on a day visit basis. The Park is only accessible to owners of caravans on site, overnight tourers and prospective customers who will be shown around the Park.


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Is there 24hr security cover?

Yes - to ensure that the Park is a safe and secure place for you to relax, we employ security staff to provide cover throughout the night.


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Do you have a bar on site?

No - we do not have a bar on site. There is a hotel next door with bar facilities open to our customers and also the Barley Mow Public House in the village of Cosgrove approximately a five minute walk from the Main Gates.


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Do you have a camping accessories shop?

No we no longer have an accessories shop on site, but our Park Store does sell basic camping and caravan accessories, for further information call them on 01908 565797


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When staying overnight in a tourer or motorhome what time do we have to vacate our pitch?

All pitches must be vacated by 12:30pm unless a pitch extension has been paid for. For an additional £5.00 you can extend your departure time until 5:00pm (subject to availabilty)


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Can I pay by debit or credit cards?

Cosgrove Park and our Park Store accepts all major debit and credit cards including Visa, Mastercard, Delta, Switch, Visa Electron, Solo, Maestro & JCB Please note: we do not offer a cashback facility and there are no cash machines on the premises. Concessions such as the Amusements do not accept credit or debit cards. The Lakeside Café and Park store accept most debit/credit cards (subject to a minimum spend)


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Do you buy touring caravans?

Yes - we purchase clean previously owned touring caravans manufactured from 1996 onwards.


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Can I part exchange my touring caravan, motorhome or narrowboat for a static holiday home?

We can offer excellent part exchange allowances for your touring caravan, motorhome or narrowboat when you purchase a static holiday home from us.


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Do I need to book a pitch?

Overnight stays at Cosgrove Park are restricted to family groups only, you do need to book and all pitches now have electrical hook up.


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How do I prepare my holiday home for winter?

The Holiday Home Owners Guide that you received in your welcome pack carries detailed information about the procedures for draining down the holiday home water system, frost protection and more.


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What is the maximum touring caravan size permitted?

We accept touring caravans up to 23ft by prior arrangement subject to pitch availability.


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Can I have a barbeque at the Park?

Yes, as long as it is in a proper barbeque container. If you are using a disposable barbeque, please do not place it directly onto the ground - we have bricks and blocks available should you need them. Finally please ensure that the coals are out by soaking them with water, prior to disposing of them.


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Can I put up a gazebo with my tourer?

Sorry but gazebos are not permitted to be used on or around any touring caravan pitch.


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Is there an age limit on touring caravans sited for the season?

Yes - touring caravans to be sited at Cosgrove Park on a seasonal basis need less than 15 years old when brought onto the Park.


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